Pricing is applied per workspace. If you have more than one workspace, each workspace will be billed separately.

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How billing works

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Plans

Explore our available plans and compare their features on our Pricing page.

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Billing

Customers are billed for the number of resources used during a billing period. We only support monthly or yearly billing for non-Enterprise plans.
Your account billing consists of:
  1. Base fee charged at the start of each month.
  2. Usage-based charges for:
    • Seats
    • Connected instances
    • Anomalies
    • Storage
Additional usage is calculated at month-end and billed together with the next month’s base fee.


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Manage billing

To manage your plans and billing, go to Settings > Billing.

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Update your plan

To update your plan, click on the Manage subscription option, and you’ll be redirected to a subscription management portal. Follow the instructions to update your plan type or frequency. If you experience any issues, please contact Support to get help.

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Update your payment details

On the subscription management portal, you can manage your available payment methods. Add new payment methods to prevent failures, or remove outdated ones.

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Cancel your subscription

To cancel your subscription, click on the Manage subscription option. On the next screen, select the Cancel subscription option to cancel your Cloud subscription. Once cancelled, your current plan will be active until the end of the billing period.