See our Pricing page for full plan comparison and to start a subscription.
How plans work
Billing
We offer two billing options: monthly and yearly (yearly saves 10%). Customers are billed in advance based on their plan and billing frequency. Additional usage is calculated at month-end and billed together with the next month’s base fee.Manage your billing
To manage your billing, go to Settings > Billing to access your billing information and make changes. From the billing settings page, you can:View your active subscriptions
See a full breakdown of your active subscriptions and deployments, including product details, status, billing frequency, next payment date, and monthly amounts.
View your invoices
View and download your past invoices. Each invoice shows the invoice number, description, date, amount, and payment status.
Manage payment details
To update your billing address or payment method, click Edit on either the billing address or payment method card to update your information. You can also click on Manage subscription to update other subscription details.Change or cancel your subscription
Admins can change or cancel their subscription from the Billing page. Subscription updates will take effect immediately. If you’re upgrading, we charge the prorated amount of your new plan for your billing period. If you’re downgrading, we charge nothing. We do not offer refunds for cancellations mid-subscription. When you cancel, your subscription will remain active until the end of your billing period.FAQs
I was charged twice when creating my subscription.
I was charged twice when creating my subscription.
We will initiate a refund for the duplicate charge. This may take up to 5 - 7 business days to process depending on your bank.